Candidates never create an account. They click their secure link and are guided step by step, on a laptop or a phone.
Before recording
They see a device check with a live microphone level meter, then a practice question that is never uploaded so they can get comfortable first, and then a short consent step explaining what happens to their video, including transcription and any AI-assisted review of what they said, shown before the first real recording. If the link was opened inside another app's built-in browser, which often cannot record video, the candidate is prompted to copy the link and open it in their own browser first (they can also continue anyway).
While recording
Each question shows any preparation time first, then a countdown while they record. On a phone, candidates are asked to hold the phone upright (portrait); recording will not start while the phone is held sideways. Depending on the job's retake policy, they may be able to re-record an answer. They can review their answers before submitting, and they see how much time and how many questions remain.
Returning later
If they step away, their link brings them back to where they left off. Once they finish, they get a confirmation email. Their progress is saved throughout, so a dropped connection never loses their work.
Want to see it for yourself? Open a job and choose Preview as candidate: the same flow opens in a new tab, and nothing you record there is uploaded or saved.