InterviewClip

Legal

Terms of Service

Effective date: July 23, 2026

These Terms of Service ("Terms") are a binding agreement between you and InterviewClip ("we", "us") , governing your use of the InterviewClip platform at interviewclip.com and app.interviewclip.com (the "Service"). By creating an account or using the Service you agree to these Terms. If you accept on behalf of an organization, you confirm you have authority to bind it, and "Customer" means that organization.

1. The Service

InterviewClip enables organizations to conduct one-way video interviews: creating jobs and questions, inviting candidates, collecting recorded video answers, and reviewing and evaluating them, with optional AI-assisted features. The Service is for business use only; consumer-protection rights do not apply to the extent permitted by law.

2. Accounts

Provide accurate registration information and keep credentials confidential. Customer is responsible for activity under its accounts and for its users' compliance with these Terms. You must be at least 18 and able to enter contracts.

3. Candidates

Candidates invited by a Customer access the Service without an account, solely to complete the interview they were invited to. All hiring decisions, and all data-protection requests about a candidacy, are matters between the candidate and the inviting Customer; we assist the Customer as described in Section 8.

4. Plans and billing

Subscriptions and credit top-up packs are sold and processed through a third-party payment provider. That provider may act as the Merchant of Record for your order, in which case its own buyer terms also apply to the purchase. The provider is identified at checkout and on your receipt. Prices are in US dollars; plan features and prices are described on our pricing page and may change from your next billing period. AI credit packs expire 90 days after purchase. Refunds are available on your first subscription purchase within 14 days; refund requests for renewals and top-up packs are considered case-by-case, as described in our Refund Policy. If a subscription lapses, your organization is downgraded to the free plan; your data is not deleted, but paid features become unavailable.

5. Acceptable use

You must not use the Service unlawfully (including discriminatory hiring practices), upload malicious or infringing content, probe or circumvent security or usage limits, access other organizations' data, resell the Service, scrape or bulk-extract data, interview individuals under the legal working age, or misrepresent your identity to candidates. We may suspend accounts that violate these Terms or create security or legal risk, with notice where practicable.

6. AI features

AI-assisted features (CV extraction, answer summaries, candidate matching) are decision-support tools only. Their outputs are advisory and may be inaccurate; a human must review them before relying on them. The Service does not make automated hiring decisions or automated rejections; Customer is solely responsible for all hiring decisions and for its own compliance with laws governing automated tools in hiring in the places it hires, including any required candidate notices.

7. Your content and our IP

"Customer Content" is all data submitted by Customer or its candidates (videos, CVs, transcripts, questions, evaluations). Customer owns its Customer Content and grants us a license to host, process, back up, and display it solely to provide, secure, and support the Service. We do not use Customer Content to train AI models, and we do not permit our AI providers to. Customer confirms it has the rights and lawful bases needed for the content it submits, including any consents required to record candidates. We own the Service and its software; feedback may be used without obligation.

8. Data processing

For personal data in Customer Content (in particular candidate data), Customer is the data controller and InterviewClip processes it on Customer's behalf. In that role we commit to the following:

  • We process Customer Data only to provide the Service and on Customer's instructions, expressed through these Terms and Customer's use and configuration of the Service.
  • Access to Customer Data is limited to what is needed to provide, secure, and support the Service, under confidentiality.
  • We protect Customer Data with appropriate technical and organizational measures, including encryption in transit, hashed credentials, per-organization data isolation, expiring token-based candidate and share links, upload validation and sanitization, and audit logging.
  • We use a small number of service providers (hosting, video processing, email delivery, and AI processing), bound by data-protection obligations, as described in our Privacy Policy.
  • Deleting a candidate, recording, or job in the Service deletes the associated personal data, including video files, backup copies, and uploaded CVs; routine sweeps remove orphaned files. Deleted data may persist in backups for up to 30 days before rolling off.
  • We assist Customer in responding to data subjects primarily through the Service's deletion and export features. If a candidate contacts us directly, we direct them to Customer.
  • We will notify Customer without undue delay after becoming aware of a personal data breach affecting Customer Data.
  • On termination, we delete Customer Data within 30 days (export it before closing your account), except records we must keep by law.

For account data of Customer's users, billing records, and support correspondence, we act as an independent controller as described in our Privacy Policy.

9. Availability

We aim for high availability but provide the Service without uptime guarantees. We may modify the Service, with reasonable notice for material changes. Support: in-app and [email protected].

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE OR AI OUTPUTS WILL BE ACCURATE, UNINTERRUPTED, OR ERROR-FREE. THIRD-PARTY SERVICES WE DEPEND ON MAY FAIL OR CHANGE IN WAYS BEYOND OUR CONTROL.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR US $100 IF CUSTOMER HAS PAID NOTHING. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

12. Indemnity

Customer will defend and indemnify us against third-party claims arising from Customer Content, Customer's hiring decisions or practices, or Customer's breach of these Terms or violation of applicable law, including data-protection and employment law.

13. Term and termination

These Terms apply while Customer uses the Service. Customer may delete its organization at any time; subscription cancellation is managed from the Billing area in the app. We may terminate or suspend for material breach not cured within 14 days of notice, non-payment, or to prevent harm or comply with law. Sections 7, 8, and 10 through 12 survive termination.

14. Changes

We may update these Terms, with at least 14 days' notice by email or in-app for material changes. Continued use after the effective date is acceptance. The current version is always at interviewclip.com/terms.

15. General

These Terms (with any order placed through our payment provider) are the entire agreement. If a provision is unenforceable, the rest stands. Customer may not assign these Terms without our consent; we may assign them in connection with a business transfer, including incorporation of the business into a company, without reducing Customer's rights. Notices: [email protected].